Privacy Policy

At Overtime Hockey Lanes, your trust means everything to us. Whether you’re training, playing, or just hanging out in our space, we want you to feel confident knowing how your information is handled. This policy explains – in simple language – what we collect, why we collect it, and how we keep it safe.

What We Collect

Basic Personal Info
When you book a lane, sign up for events, or reach out to us, we may ask for things like your name, email, phone number, and payment details.

Photos & Videos in Our Facility
We capture photos and video around the facility – during gameplay, training, special events, and general activity. Our goal is to highlight the fun, energy, and progress of our community.

Website & Online Activity
If you visit our website, we may collect basic usage info like your IP address and which pages you browse – just to help us make our online experience better.

How We Use Your Information

To Run Our Services
We use your info to manage bookings, process payments, communicate with you, and keep things running smoothly.

To Share the Overtime Experience
We may use photos and video from inside the facility for social media posts, marketing, and showcasing what’s happening at Overtime Hockey Lanes. By taking part in our activities, you’re giving us permission to feature you in this content.

To Improve What We Offer
We analyze website activity and feedback so we can keep making Overtime better for everyone.

To Share Updates & Offers
If you give us the thumbs‑up, we’ll send you updates, news, and special promotions. You can unsubscribe anytime.

SMS Terms

If you choose to receive texts from us:

  • You may get messages related to bookings, updates, or promotions.
  • Message frequency varies.
  • Standard message/data rates may apply.
  • Reply STOP to unsubscribe or HELP for assistance.
  • We never share SMS consent with third parties.

When We Share Information

We don’t sell your personal information – ever. We may share info only with:

  • Trusted service partners (like payment processors or booking tools)
  • Legal authorities if required by law or to protect safety and security

How We Protect Your Information

We use reasonable and industry‑standard measures to keep your information safe. While no system is 100% perfect, protecting your privacy is a priority for us.

Your Choices

Update or Review Your Info
You can ask us anytime to access or correct the personal details we have about you.

Opt Out of Marketing
Every marketing message includes an unsubscribe link. Use it anytime.

Request Removal from Photos/Videos (Going Forward)
If you no longer want to appear in future promotional content, just send us a written request. Already‑published content will stay as is, but we’ll exclude you moving forward.

Policy Updates

We may update this policy occasionally. The latest version will always be available on our website.

Reach Out Anytime

Have questions or concerns about privacy? We’re here to help. Just contact us and we’ll take care of you.